Refund & Return Policy – SHARPXALI

Effective Date: March 8, 2025

At SHARPXALI, your satisfaction is our priority. If you’re not fully happy with your purchase, please review our refund and return policy below.

1. Return Eligibility

✔ Returns & exchanges are accepted within 30 days of receipt.
✔ Items must be unworn, unwashed, in original condition with tags attached.
✔ Non-returnable items: Clearance items, sale products, gift cards, and personal items (e.g., underwear, swimwear).

2. How to Initiate a Return or Exchange

📩 Contact Us: Email info@sharpxali.xyz or call +1 307-621-0431 with your order number & reason for return/exchange.
📦 Return Instructions: Our team will provide shipping details. Please return the item within 7 days of receiving instructions.

3. Refund Process

✔ Upon receiving and inspecting your return, we will notify you of approval or rejection.
✔ Approved refunds will be processed to your original payment method within 7-10 business days.
✔ Processing time may vary based on your bank or payment provider.

4. Exchanges

🔄 If you need a different size or color, specify when contacting us.
🚚 Once the original item is returned, we’ll ship the replacement or offer store credit/refund if unavailable.

5. Non-Returnable Items

⛔ Clearance & sale items
⛔ Gift cards
⛔ Personal items (e.g., underwear, swimwear) for hygiene reasons

6. Damaged or Defective Products

📸 Received a damaged item? Contact us within 48 hours of receipt with clear photos of the defect.
✔ We’ll arrange a replacement or full refund at no extra cost.

7. Return Shipping Costs

🚚 Customers cover return shipping costs unless the return is due to a damaged product or an error on our part.
✔ We recommend using a trackable shipping service to ensure safe delivery.

8. Late or Missing Refunds

💳 If you haven’t received a refund after the expected processing time:
✔ Check your bank account
✔ Contact your credit card provider (some banks take longer to process refunds)
✔ Still need help? Email us at info@sharpxali.xyz

Contact Us

📧 Email: info@sharpxali.xyz
📞 Phone: +1 307-621-0431

Thank you for shopping with SHARPXALI – where your satisfaction comes first!